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Post Traumatic Stress in the fire service
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I just came across this interesting article from nbcdfw.com about some big changes happening within the Dallas Fire-Rescue department. They're rolling out a brand-new initiative aimed at helping their team members cope with mental health challenges like PTSD, substance abuse, and other work-related issues. It's something they've been working on since last year, with input from all three firefighter unions collaborating with the department. Unfortunately, there was a tragic incident back in 2017 that really highlighted the need for this kind of support—a fellow firefighter took his own life, and that was a major wake-up call.
One of the cool things they’re doing is putting up posters at every single firehouse across Dallas. These posters feature a 24/7 hotline number, plus a QR code and link to a dedicated website where firefighters can get info on getting help. Whether someone prefers calling, texting, or scanning a code, they’ll have easy access to resources for whatever mental health struggles they might be facing. And the best part? Chief David Coatney emphasized how crucial it is to keep things anonymous—it’s super important for folks who might feel hesitant to reach out otherwise.
Previously, firefighters relied mainly on the city’s Employee Assistance Program (EAP) for mental health support, but now they’re expanding those options. The goal is to break down the lingering stigma around seeking help, especially among older generations who were taught to “suck it up†rather than talk openly about their feelings. As Chief Coatney put it, “Things have definitely evolved.â€
To make this happen, they’ve partnered with several local mental health providers to offer services ranging from therapy to addiction treatment. Plus, they’re introducing resilience training—something that’s already been part of new cadet programs but hasn’t been available to existing staff until now. This training helps prepare firefighters for the intense emotional toll of their jobs. Overall, it seems like Dallas Fire-Rescue is taking huge strides toward creating a healthier, more supportive environment for everyone involved.
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